Refund Policy
Thank you for shopping with Rayman Aero Vision.
We want you to be satisfied with your purchase. Please read our refund policy carefully before placing an order.
Returns
We accept return requests within 30 days of delivery.
To be eligible for a return, the item must:
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Be unused and in its original condition
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Be returned with the original packaging and all accessories
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Show no signs of installation, damage, or modification
Items that have been installed, used, damaged by improper installation, or altered are not eligible for return.
Non-Returnable Items
We cannot accept returns for:
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Installed or used products
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Customized or special-order items
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Items damaged by misuse or improper installation
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Products returned without original packaging or missing accessories
Damaged or Incorrect Items
If you receive a damaged, defective, or incorrect item, please contact us within 7 days of delivery.
Please include:
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Your order number
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Photos of the product
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Photos of the packaging (if applicable)
We will review the issue and arrange a replacement or refund when appropriate.
Refunds
Once your returned item has been received and inspected, we will notify you of the approval or rejection of your refund.
If approved, your refund will be issued to your original payment method. Processing times may vary depending on your payment provider.
Return Shipping
If the return is due to our mistake (such as a defective or incorrect item), we will cover the return shipping costs.
For all other returns, the customer is responsible for the return shipping costs.
Order Cancellation
Orders may be canceled before they are shipped.
Once an order has been shipped, it cannot be canceled and must follow the return process described above.
Contact Us
If you have any questions regarding returns or refunds, please contact us:
Email: raymanlab88@gmail.com